Susan's Story

Community Support

One morning, MCHC’s Phoenixville site received a call from the Phoenixville Hospital regarding a young woman who was six months pregnant with her second child and had tried to kill herself that weekend. Acting quickly, MCHC’s Healthy Start Family Health Advocate (FHA) immediately reached out to the distraught mother to hear her story and offer her the support MCHC’s Healthy Start program could provide to help her through this pregnancy. During her pregnancy she was also unable to work and found herself struggling to meet ends and to put food on the table. Monthly Healthy Start home visits began and she delivered a healthy baby boy three months later. With the help of her FHA, everything necessary for her to begin to raise her newborn son was available such as a car seat to bring him home, a Pack ‘n Play, diapers, newborn clothes, and other necessary supplies. Her son received newborn medical care through health insurance obtained with the assistance of her FHA as well as  food stamps for the family.

A greater trust began to build during continued postpartum home visits and unfortunately her MCHC FHA discovered the mother and her five-year-old daughter were experiencing abuse by her partner. Afraid to tell anyone for a long time, the mother confided in her MCHC FHA, who then encouraged her to report it to the police. Her MCHC FHA also accompanied her to her daughter’s school to report the situation and helped her to seek medical care at her local community healthcare clinic. She was also connected to domestic violence and crime victims services, and therapy and counseling to help support her and her children.

Making significant progress in her therapy over the next few months and with MCHC’s continued home visits and support, she was able to return to her job. She is also attending  English Language Learner and other computer literacy classes with her daughter who is also now making great progress in school. She and family are now living in a safe place where they can thrive and grow.