Staff Members

Meet the staff

MCHC’s main phone number is 610-344-5370 and fax number is 610-344-5279. The main e-mail address is mchc@ccmchc.org. Staff members can be contacted by dialing their extensions or e-mailing them at the addresses listed below. Click on the staff member’s photo to learn more about their work!

Leadership

Milena Lanz

Executive Director

Milena brings over 25 years of experience in leading nonprofit efforts in Greater Philadelphia and has a passion for supporting underserved children and families. Before becoming Executive Director in 2016, she spearheaded a county-wide effort to research best practices and evidence-based strategies in trauma-informed care by the study of Adverse Childhood Experiences (ACEs) at Home of the Sparrow, while also serving as Board member for MCHC. Between 2004 and 2012, she managed MCHC’s flagship Healthy Start program and became Senior Director of Healthy Start and Family Benefits. Before joining MCHC, she worked at Congreso in Philadelphia for four years in the Women’s Wellness Division, overseeing the education component of the domestic violence and parental education programs.

Milena earned her Bachelor’s in Business Administration and studied a Master’s in Public Health from West Chester University. Additionally, she is certified as a Mental Health First Aid instructor. She is a member of the Standards for Excellence for Nonprofit Organizations Committee. She serves on the PA Nonprofit Organizations (PANO) Board of Directors as well as on the Coatesville Center for Community Health Center. She has also participated in the Leadership Mainline Program, the Executive Nonprofit Leadership Institute from the Phoenixville Area Community Health Foundation and Arcadia University, and the Nonprofit Executive Leadership Institute (NELI) at Bryn Mawr College.

 

Milena Lanz

Executive Director

mlanz@ccmchc.org | x 101

Natalie Coughlin

Director of Development and Communications

As Director of Development and Communications, Natalie handles individual, foundation, and corporate donor relations, grant writing, budget coordination, and digital marketing. She started working in capacity building services for nonprofit organizations during her final year at West Chester University, where she graduated with a Bachelor of Arts in English in 2018. She has a passion for creating change and more equitable communities.

Natalie Coughlin

Director of Development and

Communications

ncoughlin@ccmchc.org | x 104

Cecilia Arce

Director of Program Evaluation

Cecilia brings over 20 years of education, management, and professional development experience to the MCHC team. As Director of Program Evaluation, she oversees data collected into MCHC's case management database and supports reporting efforts. She first began as Healthy Start Program Manager, overseeing staff and home-visiting services. As a former director of a local community center, she worked on curriculum development and data management, managed grants, staff, and internal operations. She has also worked for a consulting firm as a Program Specialist to implement the Head Start Program and oversee grant implementations. Now, Cecilia is back in the non-profit world as MCHC’s Director of Programs and Family Center Director. She has a Bachelor of Arts and Mathematics from Albertus Magnus College, a Master’s in Education, International Teaching, from Framingham University, holds a Medical Interpreter Certificate, from Bridging the Gap Delaware program, and an Ascending Leadership Certificate from Bryn Mawr College.

Cecilia Arce

Director of Program Evaluation

carce@ccmchc.org | x 102

Alma Vidal

Director of Programs, Healthy Start and Family Benefits

Alma joined MCHC in July 2015 as a Family Health Advocate for the Healthy Start Program and was promoted to Director of Programs for Healthy Start and Family Benefits in 2022.  Alma brings expertise in early childhood education and holds a Medical Interpretation Certificate from Bridging the Gap, a Credential for Strengths-Based Family Worker from Temple University, and participated in the Phoenixville Community Health Foundation’s Executive Leadership Institute.  Alma has a passion for helping others, her dream being that all children and families have access to health care and food stability regardless of their social or immigration status.

Alma Vidal

Director of Programs

Healthy Start & Family Benefits

avidal@ccmchc.org | x 113

Linette Ortiz

Director of Programs, Family Center, Life Skills, Diversion, & FGDM

Linette brings many years of experience in business administration and case management to her role as Director of Programs for the Family Center, Life Skills, Diversion, and Family Group Decision Making. As a former Family Benefits Specialist, she has experience working with our community by providing public benefits application support to families in Phoenixville, Norristown, and Pottstown areas. She has 13 years of progressive experience in healthcare programs including Medicare and Medicaid in addition to experience working with families from her time as an elementary school volunteer for Great Valley School District. She holds a Bachelor of Arts and Social Sciences degree from the University of Puerto Rico and has postgraduate education in Business Administration majoring in Human Resources.

Linette Ortiz

Director of Programs

Family Center, Life Skills,

Diversion, FGDM

lortiz@ccmchc.org | Ext. 130

Briana Villagrana

Manager of Healthy Start and Family Benefits Programs

Briana is the Manager of the Healthy Start and Family Benefits Programs, overseeing the program teams based in Chester County and parts of Montgomery County. Before first joining MCHC as a Family Benefits Specialist, she served 4 years in the United States Marine Corps as a Small Arms Repairer/Technician. She gained leadership and support service skills from her military experience that she uses in her work and helping the community. She ensures families and individuals are equipped with the necessary tools and resources to maintain their health by assisting them with the application and renewal process for public benefits including Medicaid, CHIP, SNAP, TANF, among others. She advocates on behalf of participants with direct contact with the County Assistance Office and ensures that all documentation is verified and processed in a timely fashion. Briana’s focus is to fulfill the needs of families by connecting them to resources and benefits to maintain their health.

Briana Villagrana

Manager of Healthy Start and

Family Benefits Programs

bvillagrana@ccmchc.org | x 103

Anabel Oceguera

Manager of Family Center Programs

Anabel has been a part of the Family Center team since 2019 and in her role as Manager of Family Center Programs since 2022. She is a graduate of Kennett High School and West Chester University of Pennsylvania, where she received a Bachelor's Degree in Social Work. After graduation in 2013, Anabel pursued her career in social work at MCHC and has been exposed to all of the programs at the agency throughout the years.  Being born in Mexico and migrating to the U.S. at a young age has provided her with life experiences that enable her to better understand the large immigrant community in Chester County and help them overcome barriers to success. She has a true passion for and dedication to advocating for families throughout southern Chester County.

Anabel Oceguera

Manager of Family Center

Programs

aoceguera@ccmchc.org | x115

Amanda Vega

Manager of Life Skills, Diversion, and FGDM Programs

As the Manager of the Life Skills, Diversion, and Family Group Decision Making Programs, Amanda oversees the programs team and works with families identified by Chester County Children, Youth and Families to reduce the prevalence of mental health, emotional, and behavioral problems in children and adolescents. Prior to joining the team, she worked as a 911 operator for several years and before that, as a Medical Technician for nearly ten years. She brings a background in health care management and a passion for helping her community.

Amanda Vega

Manager of Life Skills,

Diversion, and FGDM

Programs

avega@ccmchc.org | x 127

Sarahi Gutierrez

Manager of Business Operations

Sarahi first joined MCHC in 2019 to provide support for the Healthy Start and Family Benefits programs. In her role as Manager of Business Operations Sarahi provides phone support, referral follow ups, and helps walk-in community members in need of health resources. She also supports development efforts by maintaining in-kind donation inventory, coordinating volunteer groups, and other key administrative support. Sarahi brings expertise in the business administration field from Delaware County Community College.

Sarahi Gutierrez

Manager of Business

Operations

sgutierrez@ccmchc.org |

x 122

Liliana Guzman

Assistant Director of Family Center Programs

As Assistant Director of Family Center Programs, Lili's mission is to provide information, resources, support, and encouragement to parents so that they can provide their children with a solid foundation for a lifetime of learning and make the transition to kindergarten easier. She also provides support to the staff and any walk-in community members in need of health and social service resources. She brings expertise in social work/case management and general administration.

 

Liliana Guzman

Assistant Director of

Family Center Programs

lguzman@ccmchc.org | x 110

Emma Garner

Manager of Outreach and Community Relations

As Manager of Outreach and Community Relations, Emma connects with other community organizations, schools, health networks, and public officials to promote MCHC services and events. She works with the Director of Development and Communications on online outreach, event planning, and fundraising. She graduated from West Chester University with a Bachelor of Arts in English Literature in 2019, and in 2021, she received her Master’s in Information and Library Science from Clarion University.

Emma Garner

Manager of Outreach and

Community Relations

egarner@ccmchc.org | x 118

Healthy Start Program

Sonia Ortiz

Bilingual Program Coordinator - Healthy Start

Always striving to make a difference in her community, Sonia brings the compassion and care shown from her upbringing in Puerto Rico and the U.S. to serving her community in different ways. Before joining MCHC, she completed a Bilingual Clerical Training at West Chester University and worked at a rehabilitation/nursing center for 16 years in addition to raising a family of three as a single mom. She also previously served as both Co-Director of Saint Agnes Spanish Youth Group and a Choir Director. In 2016, she was given the Belinda Harrison Award by the numerous nonprofit organizers of the Chester County Single Mothers' Conference in recognition of her hard work and compassion. She dedicates much of her free time to helping families in her community through health and social service support. Sonia has been a Community Health Worker at MCHC since 2000, fulfilling a critical support role in the lives of countless mothers and children. She lives by the principles and values taught by her grandparents – care for others, be compassionate, and help when you can help.

Sonia Ortiz

Bilingual Program

Coordinator/CHW

sortiz@ccmchc.org | x 106

Thalia Medina

Bilingual Program Coordinator, Healthy Start

Thalia has over 10 years of experience working within her community and seeing families happy is what adds shine to her day. Prior to joining MCHC, she received three awards for her voluntary public services to the community from the Congressional Award Foundation. In her current role at MCHC, she is responsible for overseeing the well-being of families in the Coatesville and Kennett Square areas. Her vision is for each expectant mom to have a healthy pregnancy, healthy life, and healthy family. She is dedicated to helping family members reconnect through Healthy Start activities and provide a foundation for ongoing healthy family engagement.

Thalia Medina

Bilingual Program

Coordinator/CHW

tmedina@ccmchc.org | x 125

Rebecca Ramirez

Bilingual Program Coordinator / Community Health Worker

Becky first joined MCHC as an intern in 2021 from West Chester University, where she earned her Bachelor of Science in Public Health. She formerly volunteered for the Head Start Program in Coatesville and for her, this is what sparked her passion for helping families achieve a healthy lifestyle. In her role as a Healthy Start Community Health Worker at MCHC, she serves children and families in the Phoenixville area as well as parts of Montgomery County.

Rebecca Ramirez

Bilingual Program

Coordinator/CHW

rramirez@ccmchc.org | x 136

Maria Eugenia Rincones

Bilingual Program Coordinator, Healthy Start

Maria (Maru) has been a Program Coordinator for Healthy Start since 2020, helping pregnant and parenting women and their children in Pottstown and Norristown areas. Previously, she worked in bank administration back home in Venezuela. There, she was also a Director at TH Celular Movilnet and was a Sales Consultant for an international insurance company. She brings experience and love for working with people and children.

Maru Rincones

Bilingual Program

Coordinator/CHW

mrincones@ccmchc.org |

x 123

Melinda Jefferson

Plan of Safe Care (POSC) Coordinator

Melinda brings many years of experience working in the behavioral science field. She has worked with different demographics from children to seniors with developmental and intellectual disabilities. Her strong compassion for people of all races and backgrounds lead her to pursue higher education in Public Health/Health Care Management and this particular line of work. Her vision is that all people should be able to get the resources that they need regardless of social-economic or immigrations status, and that the well-being of people always come first before cost of services.

Melinda Jefferson

Plan of Safe Care (POSC)

Coordinator

mjefferson@ccmchc.org | x 111

Sofia Soto

Bilingual Program Coordinator/CHW

Sofia first became involved with MCHC as an intern and then joined the Healthy Start team in 2022. She is working towards a Bachelor of Science degree in Public Health from Temple University. In her role, she ensures that families start healthy by working alongside parents to promote child development in the Coatesville area. She is passionate about helping underserved communities through health education, outreach, and connecting families with needed health resources. 

Sofia Soto

Bilingual Program

Coordinator/CHW

ssoto@ccmchc.org | x 135

Isaac Mensah

Community Health Support Coordinator

Isaac is a foreign-trained medical doctor and COVID-19 specialist. He first came to MCHC as an intern in 2021 from West Chester University, where he graduated in 2022 with a Master of Public Health. He has a passion for improving individual health and personal development with a dedication to primary prevention of diseases.   

Isaac Mensah

Community Health Support

Coordinator

imensah@ccmchc.org | x 132

Samantha Collins

Perinatal Periods of Risk Project (PPOR) Coordinator

Sam brings a healthcare background working with all populations in eye care. She received her Bachelor of Science degree in Biology from West Chester University in 2019. She then completed the Master of Public Health (MPH) program at WCU in 2022. This led her to her passion for infant and maternal health. This passion prompted her to apply for an internship at MCHC where she has been able to see firsthand the impact of social services and support in the community. Her mission is to shed light on our current maternal mortality crisis and to decrease our infant and maternal mortality rates.

Samantha Collins

PPOR Coordinator

scollins@ccmchc.org | x 137

Family Benefits Program

Maria Juarez

Bilingual Program Coordinator, Family Benefits

Maria Juarez is the Family Benefits Program Coordinator at MCHC’s Coatesville Office. In this role, she identifies resources for community members in need that are key to their health and success. Maria previously worked as a Licensed Insurance Sales Agent which enables her to bring invaluable professional insight and exceptional support to anyone seeking help. Her transition to the nonprofit world allows Maria to help families receive the care that they need and give back to her community.

Maria Juarez

Bilingual Program

Coordinator/FBS

mjuarez@ccmchc.org | x 120

Margarita Ortiz Castaneda

Bilingual Program Coordinator, Family Benefits

Margarita is the Family Benefits Program Coordinator that serves primarily the Kennett Square area. She is a graduate of West Chester University of Pennsylvania and has a background in the health field. She enjoys serving her community, promoting health, and working with families to overcome obstacles to healthy living and success.

Margarita Ortiz

Bilingual Program

Coordinator/FBS

mortizc@ccmchc.org | x 123

Fran Lisowski

Data Coordinator, Family Benefits

Fran has over 20 years of experience in administration in addition to being a private business owner. She has been in her role of Program Data Coordinator for the Family Benefits Program since 2012 and for several years prior worked as an administrative assistant at MCHC. In her current role, she records Medical Assistance and CHIP applications, SNAP, and Cash Assistance application data completed by MCHC staff, Medical Assistance and CHIP application data from our Community Partners, and completes monthly reporting requirements. She holds an Associate’s Degree in Accounting.  

Fran Lisowski

Data Coordinator

flisowski@ccmchc.org | x 108

Walesca Ferrer

Bilingual Family Benefits Specialist

Walesca is the Family Benefits Program Coordinator at MCHC’s West Chester Office, serving individuals in West Chester, Phoenixville, Pottstown, and Norristown. In this role, she helps families in need to apply for health insurance, food stamps, cash assistance, and other public benefit programs. Walesca brings many years of experience as a legal assistant for attorneys and financial institutions as well as in human resource functions. Her transition to the nonprofit sector has been a fulfilling one as it allows her to use her knowledge of public service, systems navigation, and her community to help those in need access the support that they need to stay healthy. Walesca holds a Bachelor's Degree in Criminal Justice from the Interamerican University in Puerto Rico.

Walesca Ferrer

Bilingual Program

Coordinator/FBS

wferrer@ccmchc.org | x 121

Family Center Program

Maritza Rivera Cochran

Bilingual Program Coordinator, Family Center

Maritza has been a Parent Educator at the Family Center for over 10 years. In this role, she ensures families are equipped with skills to support their children’s development and academic success. Prior to this role, she was a Family Health Advocate for the Healthy Start Program at MCHC for 5 years, providing pregnant and parenting women and their young children with prenatal education and connections to important community resources. She has an Associate’s Degree in Marketing Management and Business from the Bronx Community College in New York.

Maritza Rivera Cochran

Bilingual Program

Coordinator/Parent Educator

mrivera@ccmchc.org | x 116

Brian Castillo

Bilingual Program Coordinator, Family Center

Brian has been a Program Coordinator at the Family Center since 2020. He supports families through parenting education, kindergarten readiness, and connections to critical community health resources. His approach to family strengthening focuses on building self-care strategies as a foundation for supporting one another. He brings experience in early childhood education from his time working with families and their young children at a daycare center and has an Associate’s Degree in Liberal Arts from Delaware Community College.

Brian Castillo

Bilingual Program

Coordinator/Parent Educator

bdcastillo@ccmchc.org | x 119

Manuel Arevalo

Bilingual Program Coordinator, Fatherhood

Since October 2019, Manuel has been a Parents as Teachers certified Parent Educator in the Fatherhood Program at the Family Center. He works with fathers in need of support with the education and development of their children ages 0-5 years old. He previously worked for 29 years at the Institute of Social Welfare and assisted personnel of the Ministry of Education, holding different positions focused on the welfare and social protection of educators in his native country of Venezuela. As a tireless human rights defender, since 2017 he has served as Vice President of the Civil Association for the Protection, Training, and Education in Human Rights, a nonprofit organization of which he is also a co-founder. He holds a Law Degree from Central University in Venezuela, where he was born in the city of Caracas.

Manuel Arevalo

Bilingual Program Coordinator,

Fatherhood Program

marevalo@ccmchc.org | x 126

Nayeli Avalos

Bilingual Program

Coordinator/Parent Educator

navalos@ccmchc.org | x 129

Yessica Luna

Bilingual Program Coordinator/Parent Educator

Yessica joined MCHC's Empowering Families Program as a Parent Educator in 2021. In her role, she provides parenting education and resources to caregivers of young children to ensure that they have access to all that they need to be healthy and well. Yessica brings case management experience from the mental health field. She holds a Bachelor's Degree in Psychology with a focus on child and family studies from the University of Indiana in Pennsylvania.

Yessica Luna

Bilingual Program

Coordinator/Parent Educator

Empowering Families Program

yluna@ccmchc.org | x 114

Alondra Sanchez

Bilingual Program Coordinator/Parent Educator

 

Alondra Sanchez

Bilingual Program Coordinator/

Parent Educator

Empowering Families

Program

asanchez@ccmchc.org | x 133

Family Group Decision Making, Life Skills & Diversion Programs

Aida Garcia

Manager of Family Group Decision Making

Aida brings over 40 years of experience in working with vulnerable families to her role as Manager of Family Group Decision Making. Despite retiring in 2018 from her positions as a bi-lingual therapist at Chester County Family Service after 18 years and a Family Group Decision Making Coordinator after 24 years, she found a new home at MCHC in 2019. Aida always knew that she wanted to work with children and has dedicated her life to serving the underrepresented. She has an undergraduate degree in Elementary Education/Sociology from Immaculata College and a Master’s in Social Work from Bryn Mawr College. Her passion is working with diverse communities and helping people navigate the most difficult circumstances in their lives.

Aida Garcia

Bilingual Program Coordinator,

Family Group Decision Making

agarcia@ccmchc.org | x 107

Gloria Salinas

Bilingual Program Coordinator, Life Skills and Diversion

Gloria graduated from Lincoln University with a Bachelor of Arts in Human Services and Spanish. In her role as a Life Skills Program Coordinator, she works with families with at-risk youth identified by the Department of Children, Youth and Families to build healthy life skills and self-sufficiency. She has a passion for learning, growth, helping others and guiding them towards a better life.

Gloria Salinas

Bilingual Program Coordinator,

Family Group Decision Making

gsalinas@ccmchc.org | x 131

Edmin Torres

Bilingual Program Coordinator, Life Skills and Diversion

Edmin has been a Program Coordinator for the Life Skills and Diversion Programs at MCHC since 2020. She works with families referred by Chester County Children, Youth & Families to reduce the prevalence of mental health, emotional, and behavioral problems in children and adolescents. She provides education on healthy lifestyle skills, connections to community resources to support self-sufficiency, public benefits enrollment assistance as needed, and emotional support for families. She is certified in the evidence-based Positive Parenting Program. She previously worked as creative director at an advertising agency and collaborated with campaigns for non-profit arts organizations. She holds a Bachelor’s Degree in General Communications and a Master’s Degree in Graphic Arts.

Edmin Torres

Bilingual Program Coordinator,

Life Skills & Diversion

etorres@ccmchc.org | x 128

Karla Cadilla

Bilingual Program Coordinator

Karla Cadilla

Bilingual Program Coordinator,

Life Skills, Diversion, FGDM

kcadilla@ccmchc.org | x 124

Consultants

Theresa Boland

Financial Director

Countryside Consulting, Inc.

theresa@countrysidepa.net

Beth Woosnam, BSA

Financial Manager

Elizabeth (Beth) Woosnam is a skillful Financial Manager at Countryside Consulting, Inc. with a diverse professional background that includes accounting, budgeting, forecasting, human resources, finance management and business ownership. Ms. Woosnam’s entrepreneurial and leadership skills were demonstrated while she owned a number of student training centers in the mid-atlantic region. She is an experienced user of QuickBooks accounting software and Microsoft Office products. Ms. Woosnam received her Bachelor of Science degree in accounting from Villanova University.

Beth Woosnam, BSA

Financial Manager

Countryside Consulting, Inc.

accounting@ccmchc.org

Victor Alos-Rullan, DMD, MPH, MS

Consultant, MCHC's Diabetes and Heart Disease Prevention Program and SPIRIT Program.

LinkedIn

Victor Alos, DMD, MPH, MS

DHDPP Consultant,

SPIRIT Program Evaluator

victoralosrullan@msn.com

Join Our Team

Together we can empower families to build a healthier and brighter future for their children.