Staff Members

For 30 years, our dedicated staff has been making a difference in the lives of Chester County’s children.

MCHC’s main phone number is 610-344-5370 and fax number is 610-344-5279. The main e-mail address is mchc@ccmchc.org. Staff members can be contacted by dialing their extensions or e-mailing them at the addresses listed below. Click on the staff member’s photo to learn more about their work!

Leadership

Milena Lanz

Executive Director

Milena brings over 25 years of experience in leading nonprofit efforts in Greater Philadelphia and has a passion for supporting underserved children and families. Before becoming Executive Director in 2016, she spearheaded a county-wide effort to research best practices and evidence-based strategies in trauma-informed care by the study of Adverse Childhood Experiences (ACEs) at Home of the Sparrow, while also serving as Board member for MCHC. Between 2004 and 2012, she managed MCHC’s flagship Healthy Start program and became Senior Director of Healthy Start and Family Benefits. Before joining MCHC, she worked at Congreso in Philadelphia for four years in the Women’s Wellness Division, overseeing the education component of the domestic violence and parental education programs.

Milena earned her Bachelor’s in Business Administration and studied a Master’s in Public Health from West Chester University. Additionally, she is certified as a Mental Health First Aid instructor. She is a member of the Standards for Excellence for Nonprofit Organizations Committee. She serves on the PA Nonprofit Organizations (PANO) Board of Directors as well as on the Coatesville Center for Community Health Center. She has also participated in the Leadership Mainline Program, the Executive Nonprofit Leadership Institute from the Phoenixville Area Community Health Foundation and Arcadia University, and the Nonprofit Executive Leadership Institute (NELI) at Bryn Mawr College.

 

Milena Lanz

Executive Director

mlanz@ccmchc.org | x 101

Cecilia Arce

Director of Programs/Family Center Director

Cecilia brings over 20 years of education, management, and professional development experience to her role at MCHC. She first began as Healthy Start Program Manager, overseeing staff and home-visiting services. As a former director of a local community center, she worked on curriculum development and data management, managed grants, staff, and internal operations. She has also worked for a consulting firm as a Program Specialist to implement the Head Start Program and oversee grant implementations. Now, Cecilia is back in the non-profit world as MCHC’s Director of Programs and Family Center Director. She has a Bachelor of Arts and Mathematics from Albertus Magnus College, a Master’s in Education, International Teaching, from Framingham University, holds a Medical Interpreter Certificate, from Bridging the Gap Delaware program, and an Ascending Leadership Certificate from Bryn Mawr College.

Cecilia Arce

Director of Programs/Family

Center Director

carce@ccmchc.org | x 102

Linette Ortiz

Manager of Business Operations

Linette brings many years of experience in business administration to her role in handling financial, administrative, and human resource responsibilities at MCHC. Also, as a former Family Benefits Specialist, she has experience working with our community by providing public benefits application support to families in Phoenixville, Norristown, and Pottstown areas. She has 13 years of progressive experience in healthcare programs including Medicare and Medicaid in addition to experience working with families from her time as an elementary school volunteer for Great Valley School District. She holds a Bachelor of Arts and Social Sciences degree from the University of Puerto Rico and has postgraduate education in Business Administration majoring in Human Resources.

Linette Ortiz

Manager of Business

Operations

lortiz@ccmchc.org | Ext. 130

Natalie Coughlin

Manager of Development and Communications

Natalie has been Manager of Development and Communications at MCHC since 2019. In this role, she handles individual, foundation, and corporate donor relations, grant writing and budget coordination, and digital marketing. She started working in capacity building services for nonprofit organizations during her final year at West Chester University, where she graduated with a Bachelor of Arts in English in 2018. She has a passion for creating change and more equitable communities.

Natalie Coughlin

Manager of Development and

Communications

ncoughlin@ccmchc.org | x 104

Alma Vidal

Healthy Start Program Manager

Alma joined MCHC in July 2015 as a Family Health Advocate for the Healthy Start Program and was promoted to Healthy Start Program Manager in 2021.  Alma brings expertise in early childhood education and holds a Medical Interpretation Certificate from Bridging the Gap, a Credential for Strengths-Based Family Worker from Temple University, and participated in the Phoenixville Community Health Foundation’s Executive Leadership Institute.  Alma has a passion for helping others, her dream being that all children and families have access to health care and food stability regardless of their social or immigration status.

Alma Vidal

Manager of the Healthy Start

Program

avidal@ccmchc.org | x 114

Briana Villagrana

Family Benefits Program Manager

Briana is the Family Benefits Program Manager, overseeing the program team and serving families in the West Chester area. Before coming into this role, she served 4 years in the United States Marine Corps as a Small Arms Repairer/Technician. She gained leadership and support service skills from her military experience that she uses in her work and helping the community. She ensures families and individuals are equipped with the necessary tools and resources to maintain their health by assisting them with the application and renewal process for public benefits including Medicaid, CHIP, SNAP, TANF, among others. She advocates on behalf of participants with direct contact with the County Assistance Office and ensures that all documentation is verified and processed in a timely fashion. Briana’s focus is to fulfill the needs of families by connecting them to resources and benefits to maintain their health.

Briana Villagrana

Manager of the Family Benefits

Program

bvillagrana@ccmchc.org | x 121

Amanda Vega

Manager of Life Skills and Diversion Programs

Amanda has been the Manager of the Life Skills and Diversion Programs at MCHC since 2020. In this role, she works with families identified by Chester County Children, Youth and Families to reduce the prevalence of mental health, emotional, and behavioral problems in children and adolescents. Prior to joining the team, she worked as a 911 operator for several years and before that, as a Medical Technician for nearly ten years. She brings a background in health care management and a passion for helping her community.

Amanda Vega

Manager of Life Skills

and Diversion Programs

avega@ccmchc.org | x 127

Sarahi Gutierrez

Executive Assistant

Sarahi joined MCHC in 2019 to provide support for the Healthy Start and Family Benefits programs. In her role as Executive Assistant, Sarahi provides phone support, referral follow ups, and helps walk-in community members in need of health resources. She also supports development efforts by tracking and recording all donations, as well as generating thank you letters to donors. Sarahi brings expertise in the business administration field from Delaware County Community College.

Sarahi Gutierrez

Executive Assistant

sgutierrez@ccmchc.org | x 122

Healthy Start Program

Sonia Ortiz

Bilingual Program Coordinator - Healthy Start

Always striving to make a difference in her community, Sonia brings the compassion and care shown from her upbringing in Puerto Rico and the U.S. to serving her community in different ways. Before joining MCHC, she completed a Bilingual Clerical Training at West Chester University and worked at a rehabilitation/nursing center for 16 years in addition to raising a family of three as a single mom. She also previously served as both Co-Director of Saint Agnes Spanish Youth Group and a Choir Director. She dedicates much of her free time to helping families in her community through health and social service support. Sonia has been a Community Health Worker at MCHC since 2000, fulfilling a critical support role in the lives of countless mothers and children. She lives by the principles and values taught by her grandparents – care for others, be compassionate, and help when you can help.

Sonia Ortiz

Bilingual Program

Coordinator/CHW

sortiz@ccmchc.org | x 106

Thalia Medina

Bilingual Program Coordinator, Healthy Start

Thalia has over 10 years of experience working within her community and seeing families happy is what adds shine to her day. Prior to joining MCHC, she received three awards for her voluntary public services to the community from the Congressional Award Foundation. In her current role at MCHC, she is responsible for overseeing the well-being of families in the Coatesville and Kennett Square areas. Her vision is for each expectant mom to have a healthy pregnancy, healthy life, and healthy family. She is dedicated to helping family members reconnect through Healthy Start activities and provide a foundation for ongoing healthy family engagement.

Thalia Medina

Bilingual Program

Coordinator/CHW

tmedina@ccmchc.org | x 113

Maria Eugenia Rincones

Bilingual Program Coordinator, Healthy Start

Maria (Maru) has been a Program Coordinator for Healthy Start since 2020, helping pregnant and parenting women and their children in Pottstown and Norristown areas. Previously, she worked in bank administration back home in Venezuela. There, she was also a Director at TH Celular Movilnet and was a Sales Consultant for an international insurance company. She brings experience and love for working with people and children.

Maru Rincones

Bilingual Program

Coordinator/CHW

mrincones@ccmchc.org | x109

Denisse Pimentel

Bilingual Program Coordinator, Healthy Start

Starting as a Community Health Workers for MCHC in 2020, Denisse does her best to educate and help families grow stronger and more confident to achieve their goals. With the help of her team, she continues to stay up-to-date and knowledgeable about family-oriented services and resources in the community. This way, she is a better advocate for the families we serve. She is thankful for all of the moms who take part in Healthy Start and who have trusted her through and after their pregnancy.

Denisse Pimentel

Bilingual Program

Coordinator/CHW

dpimentel@ccmchc.org | x 129

Family Benefits Program

Maria Juarez

Bilingual Program Coordinator, Family Benefits

Maria Juarez is the Family Benefits Program Coordinator at MCHC’s Coatesville Office. In this role, she identifies resources for community members in need that are key to their health and success. Maria previously worked as a Licensed Insurance Sales Agent which enables her to bring invaluable professional insight and exceptional support to anyone seeking help. Her transition to the nonprofit world allows Maria to help families receive the care that they need and give back to her community.

Maria Juarez

Bilingual Program

Coordinator/FBS

mjuarez@ccmchc.org | x 120

Margarita Ortiz Castaneda

Bilingual Program Coordinator, Family Benefits

Margarita is the Family Benefits Program Coordinator that serves primarily the Kennett Square area. She is a graduate of West Chester University of Pennsylvania and has a background in the health field. She enjoys serving her community, promoting health, and working with families to overcome obstacles to healthy living and success.

Margarita Ortiz

Bilingual Program

Coordinator/FBS

mortizc@ccmchc.org

| x 123

Fran Lisowski

Data Coordinator, Family Benefits

Fran has over 20 years of experience in administration in addition to being a private business owner. She has been in her role of Program Data Coordinator for the Family Benefits Program since 2012 and for several years prior worked as an administrative assistant at MCHC. In her current role, she records Medical Assistance and CHIP applications, SNAP, and Cash Assistance application data completed by MCHC staff, Medical Assistance and CHIP application data from our Community Partners, and completes monthly reporting requirements. She holds an Associate’s Degree in Accounting.  

Fran Lisowski

Data Coordinator

flisowski@ccmchc.org | x 108

Emma Garner

Community Outreach & Parent Mentor Coordinator

As Community Outreach and Parent Mentor Coordinator, Emma connects with community organizations, schools, health networks, and legislators to promote MCHC services and events, as well as collaborations through referrals. As Parent Mentor Coordinator, she recruits and trains volunteer ambassadors for MCHC. She graduated from West Chester University with a Bachelor of Arts in English Literature in 2019, and in 2021, she received her Master’s in Information and Library Science from Clarion University.

Emma Garner

Community Outreach &

Parent Mentor Coordinator

egarner@ccmchc.org | x 118

Family Center Program

Anabel Oceguera

Lead Bilingual Program Coordinator, Family Center

Anabel has been a Program Coordinator at the Family Center since 2019. She is a graduate of Kennett High School and West Chester University of Pennsylvania, where she received a Bachelor's Degree in Social Work. After graduation in 2013, Anabel pursued her career in social work at MCHC and has been exposed to all of the programs at the agency throughout the years.  Being born in Mexico and migrating to the U.S. at a young age has provided her with life experiences that enable her to better understand the large immigrant community in Chester County and help them overcome barriers to success. She has a true passion for and dedication to advocating for families throughout southern Chester County.

Anabel Oceguera

Lead Bilingual Program

Coordinator/Parent Educator

aoceguera@ccmchc.org | x115

Maritza Rivera Cochran

Bilingual Program Coordinator, Family Center

Maritza has been a Parent Educator at the Family Center for over 10 years. In this role, she ensures families are equipped with skills to support their children’s development and academic success. Prior to this role, she was a Family Health Advocate for the Healthy Start Program at MCHC for 5 years, providing pregnant and parenting women and their young children with prenatal education and connections to important community resources. She has an Associate’s Degree in Marketing Management and Business from the Bronx Community College in New York.

Maritza Rivera Cochran

Bilingual Program

Coordinator/Parent Educator

mrivera@ccmchc.org | x 116

Brenda Castillo

Bilingual Program Coordinator, Family Center

Brenda has been a Program Coordinator at the Family Center since 2020. She works with families and their children to provide them with skills to foster academic achievement, good parenting, and connections to important community resources. She brings a background in early childhood education from a combination of her studies at Technical College High School Brandywine Campus, volunteer work at the Head Start Center in Coatesville, and work in daycare centers. She has an Associate's Degree in Early Childhood Education and continues to use her experience and knowledge in the field to support families in Chester County.

Brenda Castillo

Bilingual Program

Coordinator/Parent Educator

bcastillo@ccmchc.org | x 117

Brian Castillo

Bilingual Program Coordinator, Family Center

Brian has been a Program Coordinator at the Family Center since 2020. He supports families through parenting education, kindergarten readiness, and connections to critical community health resources. His approach to family strengthening focuses on building self-care strategies as a foundation for supporting one another. He brings experience in early childhood education from his time working with families and their young children at a daycare center and has an Associate’s Degree in Liberal Arts from Delaware Community College.

Brian Castillo

Bilingual Program

Coordinator/Parent Educator

bdcastillo@ccmchc.org | x 119

Manuel Arevalo

Bilingual Program Coordinator, Fatherhood

Since October 2019, Manuel has been a Parents as Teachers certified Parent Educator in the Fatherhood Program at the Family Center. He works with fathers in need of support with the education and development of their children ages 0-5 years old. He previously worked for 29 years at the Institute of Social Welfare and assisted personnel of the Ministry of Education, holding different positions focused on the welfare and social protection of educators in his native country of Venezuela. As a tireless human rights defender, since 2017 he has served as Vice President of the Civil Association for the Protection, Training, and Education in Human Rights, a nonprofit organization of which he is also a co-founder. He holds a Law Degree from Central University in Venezuela, where he was born in the city of Caracas.

Manuel Arevalo

Bilingual Program Coordinator,

Fatherhood Program

marevalo@ccmchc.org | x 126

Liliana Guzman

Program Assistant

Liliana is both a Parent Educator and Program Assistant at MCHC’s Family Center. As a Parent Educator, her mission is to provide information, resources, support, and encouragement to parents so that they can provide their children with a solid foundation for a lifetime of learning and make the transition to kindergarten easier. In her role as Program Assistant, she provides support to the staff and any walk-in community members in need of health and social service resources. She brings expertise in social work/case management and general administration.

 

Liliana Guzman

Program Assistant

lguzman@ccmchc.org | x 110

Family Group Decision Making, Life Skills & Diversion Programs

Aida Garcia

Manager of Family Group Decision Making

Aida brings over 40 years of experience in working with vulnerable families to her role as Manager of Family Group Decision Making. Despite retiring in 2018 from her positions as a bi-lingual therapist at Chester County Family Service after 18 years and a Family Group Decision Making Coordinator after 24 years, she found a new home at MCHC in 2019. Aida always knew that she wanted to work with children and has dedicated her life to serving the underrepresented. She has an undergraduate degree in Elementary Education/Sociology from Immaculata College and a Master’s in Social Work from Bryn Mawr College. Her passion is working with diverse communities and helping people navigate the most difficult circumstances in their lives.

Aida Garcia

Manager of Family Group

Decision Making

agarcia@ccmchc.org | x 107

Edmin Torres

Bilingual Program Coordinator, Life Skills and Diversion

Edmin has been a Program Coordinator for the Life Skills and Diversion Programs at MCHC since 2020. She works with families referred by Chester County Children, Youth & Families to reduce the prevalence of mental health, emotional, and behavioral problems in children and adolescents. She provides education on healthy lifestyle skills, connections to community resources to support self-sufficiency, public benefits enrollment assistance as needed, and emotional support for families. She is certified in the evidence-based Positive Parenting Program. She previously worked as creative director at an advertising agency and collaborated with campaigns for non-profit arts organizations. She holds a Bachelor’s Degree in General Communications and a Master’s Degree in Graphic Arts.

Edmin Torres

Bilingual Program Coordinator,

Life Skills & Diversion

etorres@ccmchc.org | x 128

Gloria Salinas

Bilingual Program Coordinator, Life Skills and Diversion

Gloria graduated from Lincoln University with a Bachelor of Arts in Human Services and Spanish. In her role as a Life Skills Program Coordinator, she works with families with at-risk youth identified by the Department of Children, Youth and Families to build healthy life skills and self-sufficiency. She has a passion for learning, growth, helping others and guiding them towards a better life.

Gloria Salinas

Bilingual Program Coordinator,

Life Skills & Diversion

gsalinas@ccmchc.org | x 131

Consultants

Theresa Boland

Financial Director

Countryside Consulting, Inc.

Mary Piccone, CPA

Consultant

Financial Manager, Countryside Consulting LLC

 

Mary Piccone, CPA

Financial Manager

Countryside Consulting, Inc.

Victor Alos-Rullan, DMD, MPH, MS

Consultant, MCHC's Diabetes and Heart Disease Prevention Program and SPIRIT Program.

LinkedIn

Victor Alos, DMD, MPH, MS

Diabetes and Heart Disease

Prevention Program,

SPIRIT Program

Join Our Team

Together we can empower families to build a healthier and brighter future for their children.